Support

Support

Here you will find some helpful hints and system requirements for problem-free browsing on newmailnew.com.
If you do not find the answer to your problem here, please feel free to contact us by e-mail:

Image Quality

If the photos display poorly in your browser, you may need to set your display to either 24 or 32 bits.
Our photos will not look their best if you are using a lower setting. To change the display settings, go to the Control Panel and choose Display.
Click on settings and set the video card to 24 or 32 bits.

Video

All our videos are downloadable to your local harddrive in the most current decoder formats Windows Media Player (WMV) & Quicktime (MP4) for the lower resolutions.

Membership

If you sign up using CCBill, any charges will discretely appear as CCBill.com your credit card statement.

We offer different payment options via CCBill. Your final price may differ depending on your country.
You may cancel at any time but your membership stays active for the entire duration of the initial membership (paid for) period.

To cancel membership, retrieve a forgotten password or check your status, use the link of Payment Processor,
you have used for subscription: www.ccbill.com

Login

If you sign up using CCBill, any charges will discretely appear as CCBill.com your credit card statement.

Please make sure you have cookies enabled. If your browser is set to not accept cookies then you will not be able to log in.
Look under your browser options to change your settings to accept cookies.

Before you report a non-working password, please be sure that you entered it correctly.
Our system is case sensitive, so you have make sure you have entered your right username and password.

Please have JavaScript enabled. Having it disabled may cause problems with our member area.